TECHNICAL SUPPORT

For technical support please contact:

support@tgtedata.com or

support@mx2.tgtedata.com

CUSTOMER TESTIMONIALS

“TGT Has Good Reasons To Be Used”

MASTER, mv Chemroad Dita

“TGT e-Data is simple function and interface. So easy to use”

MASTER, mv Cape Tsubaki

“Continous TGT support facilitates all our real time inquiry”

MASTER, mv Ultra Rocanville

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TGT e-Data modules

TGT e-Data is available to buy as individual modules on annual subscription or in easy to buy packages. A summary of the modules is provided below.

British Admiralty Notice to Mariners

TGT e-Data provides the complete UKHO NTM Sections I to VI together with Tracings and Blocks to make chart correction as fast and efficient as possible. All Sailing Directions, List of Lights and Fog Signals and Radio Signals publications have separate correction logs to enable the crew to select and print the corrections only for the publications they need. Read more about how the service works.

JHA NTMs and Tracings

TGT e-Data includes Japanese (JP) NTMs and Tracings. JP graphic files are traditionally very large. TGT e-Data compression techniques significantly reduce the sizes of JP files sent to the ship and offers considerable cost savings on data communication costs, whilst ensuring JP corrections are immediately available onboard.

US NTMs and Tracings

US NTMs and Tracings NTMs and Tracings for all charts issued by NOAA are available through TGT e-Data. All US tracings are digitally produced specially for TGT e-Data software by our in-house specialists. The file size of our digitally produced tracings are much smaller than traditional PDF tracings to minimize data communication costs and make it possible for ships to cost effectively and to receive all the corrections they need for US charts via e-mail without the need to wait for the weekly CD.

Other Hydrographic Offices

We also provide NTMs and Tracings for Australian, Argentinian, Brazilian, Canadian, Chinese, Hong Kong, Indonesian, Indian, Korean, Malaysian, New Zealand, Philippinian, Russian, Singaporean, Thai, Taiwanian and Vietnamese charts. Ask us about our plans to include updates for other HO charts.

Digital Updates

With TGT e-Data you also have the option to receive updates to digital products and services. We provide updates for both the Admiralty Vector Chart Service (AVCS) and the Primar ENC Service as well as Admiralty Digital Publications.

Also, as a separate service we provide:

- Temporary and Preliminary NTMs for AVCS ("E-AIO" subscription)

- Piracy attacks instances for AVCS ("E-PRC" subscription)

- NAVAREA service for AVCS ("E-NVR" subscription)

Special Packages

TGT e-Data is also available to buy in special packages based on the most commonly requested services – these packages offer attractive cost savings and many customers find them to be the most convenient and simple way to buy.

Bundled options

TGT e-DATA BA/US BUNDLE NTM & TRACING ANNUAL


TGT e-DATA BA/JP BUNDLE NTM & TRACING ANNUAL


TGT e-DATA BA/US/JP BUNDLE NTM & TRACING ANNUAL


TGT e-DATA - AVCS WEEKLY UPDATES


TGT e-DATA - ADP/ENP WEEKLY UPDATES


TGT e-DATA AVCS/ADP/ENP BUNDLE


TGT e-DATA NAVAREA WEEKLY UPDATES


TGT e-DATA BA NTM&TRACING/AVCS BUNDLE ANNUAL